This Shipping Policy explains how we deliver products purchased from CMS Camera.
- We currently ship products within India through trusted courier and logistics partners.
- Shipping charges, if applicable, are displayed at checkout before you complete the payment.
- Dispatch time is usually 1–3 working days from order confirmation, subject to product availability.
- Estimated delivery time is 3–10 working days depending on your location and courier network coverage.
- Once the order is shipped, tracking details are shared via email/SMS/WhatsApp using the contact information provided by you.
- Delays due to courier issues, natural calamities, public holidays or local restrictions are beyond our direct control, but we will assist you in tracking your shipment.
- Please do not accept the parcel if it appears tampered or severely damaged. Mention the issue to the delivery person and inform us immediately with photos and video.
- Shipping for returns: unless the product is damaged/incorrect due to our error, return shipping charges are to be borne by the customer.
For questions related to shipping, delivery or tracking, contact us at support@cmscamera.in or call our customer care number mentioned on the website.